Return or exchange any unworn, unwashed or defective merchandise by mail. Returns must be made within 30 days of the order shipment date to be issued a full refund to the original form of payment.

All items bought with a discount code are non-refundable.
All items that are labeled as "Limited Edition" in their description are non-refundable.

Returns must be shipped to:

True Story Threads C/O 13th & Joan LLC.
500 N. Michigan Avenue Suite 600 
Chicago, IL 60611